Mac Cleaner Virus Removal

What is ‘Helperamc.app’? Experienced security experts has determined that Helperamc is a malware. According to the Apple Support forum users, this app can be part of other unwanted software called ‘Advanced Mac Cleaner‘. This security threat can perform a number of malicious actions of a makers’s choice on your PC system.

Helperamc.app can modify Mac settings and files, create new folders, download and install other unwanted software onto infected PC, use your system for malicious actions, send information about you to a remote hacker.

Manual Removal and Additional Scan Close Mac Clean Pro Application. 1 Close Mac Clean Pro opened window or running application. 2 On your keyboard, press Command + Option + Esc to open Force Quit Applications window. Alternatively, you can go to Finder Go Utilities Activity Monitor. 3 Select Mac Clean Pro from the list of running processes and click on Force Quit button. Manually Remove Advanced Mac Cleaner virus From Mac. Follow the below steps to remove this fake Mac Cleaner virus or any other hidden threats from your Mac, but first bookmark this page in case you need to restart your machine or close the browser.

Helperamc virus can collect your World Wide Web browsing activity by recording URLs visited, IP addresses, browser version and type, cookie information, Internet Service Provider (ISP) and web pages visited. Such kind of behavior can lead to serious security problems or personal info theft. This is another reason why this virus should be removed immediately.

So, if you happen to encounter Helperamc , then be quick and take effort to remove malware as quickly as possible. Follow the step-by-step tutorial below to delete Helperamc virus. Let us know how you managed by sending us your comments please.

Threat Summary

NameHelperamc
Typepotentially unwanted application (PUA), malware, Mac virus, pop up virus
Symptoms
  • advertising banners appear in places they shouldn’t be
  • web-page links redirect to web pages different from what you expected
  • new entries appear in your Programs folder
  • an unwanted extension appears in your web-browser
  • your web-browser home page has modified without your permission
  • you cannot update your anti-virus
  • slow browsing Internet
  • your machine is no stable leading to freezes
RemovalHelperamc removal guide

Don’t panic because we’ve got the solution. Here’s a instructions on how to remove undesired Helperamc virus from your Mac and the Safari, Chrome and Mozilla Firefox and other web-browsers.

How to remove Helperamc app virus

If you have constant pop ups or unwanted advertisements, slow MAC, freezing MAC system problems, you are in need of virus removal assistance. The step-by-step instructions below will guide you forward to get Helperamc virus removed and will assist you get your computer operating at peak capacity again.


To remove Helperamc, execute the following steps:

  1. Manual Helperamc virus removal
  2. Remove Helperamc virus with free software

Manual Helperamc virus removal

The useful removal guide for the Helperamc virus. The detailed procedure can be followed by anyone as it really does take you step-by-step. If you follow this process to remove Helperamc virus let us know how you managed by sending us your comments please.

Uninstalling the Helperamc, check the list of installed programs first

Check out the Finder (Applications section) to see all installed software. If you see any unknown and questionable programs, they are the ones you need to delete.

Open Finder and click “Applications”.

It will display a list of all software installed on your MAC OS. Scroll through the all list, and uninstall Advanced Mac Cleaner, Helperamc and other dubious and unknown apps. Right click to suspicious program and select “Move to Trash”. Another method is drag the program from the Applications folder to the Trash.

Most important, scroll through the all list, and move to trash any unknown applications. Don’t forget, select Finder -> Empty Trash.

Get rid of Helperamc virus from Safari

By resetting Safari web browser you restore your internet browser settings to its default state. This is first when troubleshooting problems that might have been caused by Helperamc virus that can send information about your MAC system to a remote malicious hacker.

Click Safari menu and select “Preferences”.

It will open the Safari Preferences window. Next, click the “Extensions” tab. Look for unknown and suspicious add-ons on left panel, select it, then press the “Uninstall” button. Most important to remove all unknown plugins from Safari.

Once complete, click “General” tab. Change the “Default Search Engine” to Google.

Find the “Homepage” and type into textfield “https://www.google.com”.

Remove Helperamc virus from Google Chrome

Resetting Chrome to default state is effective in removing unwanted software from your internet browser. This way is always effective to complete if you have difficulty in removing changes caused by Helperamc.

First run the Chrome. Next, click the button in the form of three horizontal dots ().

It will display the Chrome menu. Choose More Tools, then click Extensions. Carefully browse through the list of installed plugins. If the list has the extension signed with “Installed by enterprise policy” or “Installed by your administrator”, then complete the following steps: Remove Google Chrome extensions installed by enterprise policy.

Open the Chrome menu once again. Further, click the option called “Settings”.

The web browser will open the settings screen. Another method to display the Google Chrome’s settings – type chrome://settings in the web-browser adress bar and press Enter

Scroll down to the bottom of the page and click the “Advanced” link. Now scroll down until the “Reset” section is visible, as on the image below and click the “Reset settings to their original defaults” button.

The Chrome will open the confirmation dialog box as on the image below.

You need to confirm your action, press the “Reset” button. The web browser will launch the task of cleaning. After it is complete, the web browser’s settings including search engine, homepage and newtab back to the values which have been when the Chrome was first installed on your computer.

Remove Helperamc virus from Mozilla Firefox

If the Mozilla Firefox settings like start page, new tab and default search provider have been changed by Helperamc, then resetting it to the default state can help. Essential information like bookmarks, browsing history, passwords, cookies, auto-fill data and personal dictionaries will not be removed.

Start the Firefox and press the menu button (it looks like three stacked lines) at the top right of the web-browser screen. Next, click the question-mark icon at the bottom of the drop-down menu. It will show the slide-out menu.

Select the “Troubleshooting information”. If you’re unable to access the Help menu, then type “about:support” in your address bar and press Enter. It bring up the “Troubleshooting Information” page similar to the one below.

Click the “Refresh Firefox” button at the top right of the Troubleshooting Information page. Select “Refresh Firefox” in the confirmation prompt. The Firefox will begin a procedure to fix your problems that caused by the Helperamc virus. Once, it is finished, click the “Finish” button.

Remove Helperamc virus with free software

Is your Mac OS Apple Mac affected with malware? Then don’t worry, in the following guidance, we are sharing best malicious software removal tools that can remove Helperamc virus from your computer.

Remove Helperamc virus with MalwareBytes Anti-Malware

You can remove Helperamc.app malware automatically through the use of MalwareBytes Free. We recommend this free malicious software removal tool because it can easily remove browser hijacker, adware software, potentially unwanted applications and toolbars with all their components such as files, folders and registry entries.

Please go to the following link to download MalwareBytes.

Malwarebytes Anti-malware (Mac)
10206 downloads
Author: Malwarebytes
Category: Security tools
Update: July 10, 2018

Once downloading is complete, close all windows on your machine. Further, start the saved file. Follow the prompts.

The MalwareBytes Anti Malware (MBAM) will automatically run and you can see its main window as shown below.

Next, press the “Scan Now” button . MalwareBytes application will scan through the whole MAC OS for the Helperamc virus which can send information about your machine to a remote malicious hacker. This task can take some time, so please be patient. While the utility is checking, you may see number of objects and files has already scanned.

When the system scan is finished, it will open the Scan Results. In order to remove all items, simply press “Remove Selected Items” button.

The MalwareBytes AntiMalware will delete Helperamc virus which can use your machine for click fraud.

Use AdBlocker to stay safe online

It is also critical to protect your web browsers from harmful web sites and advertisements by using an ad-blocking program like AdGuard. Security experts says that it will greatly reduce the risk of malware, and potentially save lots of money. Additionally, the AdGuard can also protect your privacy by blocking almost all trackers.

Mac

AdGuard can be downloaded from the following link.

AdGuard for Mac download
1980 downloads
Author: © Adguard
Category: Security tools
Update: January 17, 2018

After downloading is finished, start the downloaded file. You will see the “Setup Wizard” screen. Follow the prompts.

Each time, when you run your MAC system, AdGuard will run automatically and stop unwanted ads, block malicious or misleading web sites.

Finish words

After completing the step-by-step tutorial outlined above, your Apple Mac should be clean from Helperamc virus and other malicious software. The Google Chrome, Firefox and Safari will no longer reroute you to various undesired websites. Unfortunately, if the guidance does not help you, then you have caught a new virus, and then the best way – ask for help here.

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Mac Cleanup Pro is a suspicious optimization tool for Macintosh computer. It is promoted as all-in-one application with extensive features such as disk cleanup, application manager, file manager, duplicate remover, and so on. Mac Cleanup Pro may persuade many Mac users due to these features. However, before considering this program to take care of the system, it is important to let user know that Mac Cleanup Pro belongs to rogue family. Other unpopular products from the same group are Mac Heal Pro, Advanced Mac Tuneup, and many more.

Usual way for Mac Cleanup Pro to enter the computer is through software bundles. On some instances, it is spread on web pages pretending as online scanner. To persuade users into downloading the program, the web page will simulate a scan and shortly identify various errors. In the end, it advises web user to download Mac Cleanup Pro as complete solution to fix the issues.

Once downloaded and installed, the program will execute the same scan. As usual with most rogue applications, Mac Cleanup Pro will detect numerous errors and troubles on the computer. Instead of letting user to try-out the program in dealing with issues, Mac Cleanup Pro will suggest activation in order to proceed. At this moment, users have to pay $14.95 per month to be able to unlock the full working version of this program.

Since Mac Cleanup Pro is part of rogue family. We do not suggest spending money for this suspicious application. In fact, we highly advise immediate removal of this potentially unwanted program. Complete guide is posted on this page to totally get rid of Mac Cleanup Pro.

Procedures to Remove Mac Cleanup Pro

This section contains complete instructions to assist you in removing potentially unwanted program from Mac system.

Procedures published on this page are written in method that can be easily understand and execute by Mac users.

Step 1 : Quick Fix - Scan the System with Combo Cleaner

Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware and malware. Moreover, it can get rid of unwanted program like Mac Cleanup Pro. You may need to purchase full version if you require to maximize its premium features.

1. Download the tool from the following page:

2. Double-click the downloaded file and proceed with the installation.

3. In the opened window, drag and drop the Combo Cleaner icon onto your Applications folder icon.

4. Open your Launchpad and click on the Combo Cleaner icon.

5. Wait until antivirus downloads it's latest virus definition updates and click on 'Start Combo Scan' to start removing Mac Cleanup Pro.

Free

6. Free features of Combo Cleaner include Disk Cleaner, Big Files finder, Duplicate files finder, and Uninstaller. To use antivirus and privacy scanner, users have to upgrade to a premium version.

Proceed with the rest of the removal steps if you are comfortable in manually removing malicious objects associated with the threat.

Step 2 : Quit Mac Cleanup Pro Process

Before proceeding with the steps below, please close Mac Cleanup Pro window if in case it is open.

1. Go to Launchpad, Utilities folder, open Activity Monitor.

Mac Cleaner Pro Virus Removal

2. Choose All Processes from the upper right corner of the window.

3. Under Process Name column, look for Mac Cleanup Pro. Click the name to select the malicious process.

4. Next, click the Quit Process button located in the upper left corner of the window.

5. When prompted, click on Force Quit.

6. You may now delete or remove files that belongs to Mac Cleanup Pro. Proceed to the next steps.

Step 3 : Delete Mac Cleanup Pro Login Items

Some malware also installs login item into compromised account under System Preferences. This object automatically runs Mac Cleanup Pro during user log in.

1. Go to Apple menu and choose System Preferences.

Virus

2. Select Users & Groups from the preferences window.

3. You may need to Unlock this area in order to make changes. Click on the Lock icon on lower left corner of the window.

4. Next, select user account that runs Mac Cleanup Pro.

5. Click on Login Items tab.

6. Select Mac Cleanup Pro from listed entries and click on the minus [-] button and confirm your actions. Please see image below for reference.

Step 4 : Delete Malicious Files that have installed Mac Cleanup Pro

1. Select and copy the string below to your Clipboard by pressing Command + C on your keyboard.

~/Library/LaunchAgents

2. Go to your Finder. From the menu bar please select Go > Go to Folder...

How To Remove Mac Cleaner

3. Press Command + V on your keyboard to paste the copied string. Press Return to go to the said folder.

4. You will now see a folder named LaunchAgents. Take note of the following files inside the folder:

  • MacCleanupPro.agent
  • mcphlpr.app
  • mcp.agent

If you cannot find the specified file, please look for any unfamiliar or suspicious entries. It may be the one causing Mac Cleanup Pro to be present on your Mac. Arranging all items to see the most latest ones may also help you identify recently installed unfamiliar files. Please press Option + Command + 4 on your keyboard to arrange the application list in chronological order.

5. Drag all suspicious files that you may find to Trash.

6. Repeat Step 2, numbers 1-5 procedures on the following folder (without ~):

/Library/LaunchAgents

7. Please restart the computer.

8. Open another folder using the same method as above. Copy and Paste the following string to easily locate the folder.

~/Library/Application Support

9. Look for suspicious objects or folders with the following names and drag them to the Trash.

Mac Cleaner Virus Removal Free

  • MCP
  • MacAutoFixer
  • Mcupfhlpr

10. Repeat procedures 8 and 9 on the following folders if necessary.

~/Library/Caches

11. Go to your Finder and open the Applications Folder. Look for subfolders with names similar above and drag them to Trash.

12. Lastly, please Empty your Mac's Trash bin.

Step 5 : Run another Scan using MBAM Tool for Mac

1. Download Malwarebytes Anti-malware for Mac from this link:

2. Run Malwarebytes Anti-malware for Mac. It will check for updates and download if most recent version is available. This is necessary in finding recent malware threats including Mac Cleanup Pro.

3. If it prompts to close all running web browser, please do so. Thus, we advise you to PRINT this guide for your reference before going offline.

Mac Cleaner Virus Removal

4. Once it opens the user interface, please click on Scan button to start scanning your Mac computer.

Advanced Mac Cleaner Malware

5. After the scan, Malwarebytes Anti-malware for Mac will display a list of identified threats, Mac Cleanup Pro is surely part of it. Be sure to select all items in the list. Then, click Remove button to clean the computer.

6. You may now restart the computer.