A phishing scam has targeted Mac users by redirecting them from legitimate websites to fake websites which tell them that their computer is infected with a virus. The user is then offered Mac Defender 'anti-virus' software to solve the issue.
This “anti-virus” software is malware (i.e. malicious software). Its ultimate goal is to get the user's credit card information which may be used for fraudulent purposes.
The most common names for this malware are MacDefender, MacProtector and MacSecurity.
Aug 19, 2018 Combo Cleaner is a trusted Mac utility application with complete antivirus and optimization features. It is useful in dealing with adware and malware. Moreover, it can get rid of unwanted program like Advanced Mac Tuneup.
Apple released a free software update (Security Update 2011-003) that will automatically find and remove Mac Defender malware and its known variants.
The Resolution section below also provides step-by-step instructions on how to avoid or manually remove this malware.
How To Uninstall Mac Cleaner From Macbook
Resolution
How to avoid installing this malware
If any notifications about viruses or security software appear, quit Safari or any other browser that you are using. If a normal attempt at quitting the browser doesn’t work, then Force Quit the browser.
In some cases, your browser may automatically download and launch the installer for this malicious software. If this happens, cancel the installation process; do not enter your administrator password. Delete the installer immediately using the steps below.
- Go into the Downloads folder, or your preferred download location.
- Drag the installer to the Trash.
- Empty the Trash.
How to remove this malware
If the malware has been installed, we recommend the following actions:
- Do not provide your credit card information under any circumstances.
- Use the Removal Steps below.
Removal steps
- Move or close the Scan Window.
- Go to the Utilities folder in the Applications folder and launch Activity Monitor.
- Choose All Processes from the pop up menu in the upper right corner of the window.
- Under the Process Name column, look for the name of the app and click to select it; common app names include: MacDefender, MacSecurity or MacProtector.
- Click the Quit Process button in the upper left corner of the window and select Quit.
- Quit Activity Monitor application.
- Open the Applications folder.
- Locate the app ex. MacDefender, MacSecurity, MacProtector or other name.
- Drag to Trash, and empty Trash.
Malware also installs a login item in your account in System Preferences. Removal of the login item is not necessary, but you can remove it by following the steps below.
- Open System Preferences, select Accounts, then Login Items
- Select the name of the app you removed in the steps above ex. MacDefender, MacSecurity, MacProtector
- Click the minus button
Use the steps in the “How to avoid installing this malware” section above to remove the installer from the download location.
Note: Apple provides security updates for the Mac exclusively through Software Update and the Apple Support Downloads site. User should exercise caution any time they are asked to enter sensitive personal information online.
Installing a software or app is extremely easy and so does uninstalling the software when you don't need them anymore? Many times, for some unknown reason, a Mac system denies to remove some data. If this is happening with you then the first thing you could try is to restart the computer and then try to remove it again, but still failed! Then what should you do?
On the other hand, there are many stubborn software that won't get uninstalled whatsoever. You will continuously get errors, warning and unknown issues when uninstalling them. These are usually infected with viruses or the developers don't intend to let you uninstall them. This could be really very intimidating especially when they are slowing down your computer. In this article, we will show you few simple tricks to remove unwanted apps or softwares that won't delete on Mac.
Part 1. How to Delete Apps in the Finder on Mac Manually (the Hard Way)
Unlike Windows computers, Mac works a little distinctly. All the programs and apps are stored in the Application directory. The app and software configuration settings are saved in the Library/Preferences folder and any other additional supporting data are saved in the /Library/Application_Support folder. In order to remove the Apps in Mac, you only have to open the application folder and drag the app to the Bin or Trash Can. This is rather easy if the program is uninstalled simply.
However, if the application still denies to uninstall and stays on the Mac then we need to get another solution below.
Delete the Preferences
If you can't delete the app by using the above method then the reason could be that the preferences folder of that app still exists. Let's go and delete that first.
Step 1. Open Finder then click on the Go option from the dropdown menu.
Step 2. When the menu pops down, simple press the Option key and keep holding it.
Step 3. You will now see the Library option right between the Computer and Home options. Click on it and the folder should open.
NOTE The final necessary thing to do after uninstalling a program is to empty the trash can or Bin. Dragging and dropping a software shortcut icon to the Bin will actually do nothing. It is only erasing the shortcut, this won't uninstall the program. It is still laying somewhere in your computer however, if you empty the trash then the application is truly removed.
However, there's also a chance that the software files must have stored in the computer somehow, which happens quite often. So, if you are not able to remove Apps by yourself then it's better to take help from an automatic Mac program remover like CleanGeeker in Part 2..
Part 2: Completely Remove Unwanted Apps that Won't Delete on Mac (Easy Way)
When any app is fishy enough not to get deleted from a Launchpad or Finder then you will have to use some sort of force to delete that. TunesBro CleanGeeker is one of the most powerful Mac app remover that helps to remove any app or software as well as the trace from the Mac without destroying your system. Unlike other App removers, CleanGeeker can deeply scan and remove multiple apps at once, including corresponding files and preferences. It also has other miscellaneous functions as well like cleaning junk files, clearing app caches and finding + deleting duplicate items from the computer like music, documents, pictures, videos, etc. To summarize, CleanGeeker is used to optimize and organize your Mac so that it remains clean and fast as a thunder.
CleanGeeker - Force to Delete Apps on Mac, Easy and Safe!
- Locate all the installed apps on your Mac and shows them in a list.
- Deeply scan and remove apps along with its remaining files like caches, or junk files.
- Force to remove unwanted app that won’t uninstalled, easy and safe! Never destroy your system.
- Optimize and improve your Mac’s space and performance.
Step 1Download and Install App Remover Tool on Your Mac
Download the App remover and install it normally on your Mac. Launch the program and enter the license code to activate the software. On the main user interface, you will be able to see multiple options on the screen. Just click on 'Uninstaller' from the mid left sidebar.
Step 2Scan All Apps that Installed On Your Mac
Let the program search all the apps installed in your computer. It may take few minutes.
Step 2 Found and Remove Unwanted Applications on Mac
Once the scanning is done, you should be able to look on all the apps that has been installed in the system. Choose the app that you want to remove and select the 'Delete' button once.
There's no software or apps that cannot be removed with CleanGeeker and that's why it's now a must have tool for everyone. Moreover, it helps to speed up your computer unbelievably fast and run it like it used to when you first bought it.
Part 3: Delete Apps Downloaded from Mac App Store
One of the best alternative to delete any app is by simply deleting it from the sales page from the App Store. Once you have done that, you will no longer be able to download it form there anymore. But, the app will remain active in the iTunes account which is associated with that. So, if you wish to download or update it later from the iTunes then you will be able to do that. But the important thing is: Once you delete any app which you have downloaded from Apple App Store, you won’t be able to recover that app or find the SKU to install it again.
So, if you want to delete any app from App Store without actually removing it then follow these steps –
Step 1. Open the Launchpad from the Dock section. At this point you should be familiar with it if not then just find the Rocket icon.
Step 2. After the Launchpad is opened, it will replace the existing Windows with the apps that are provided by default in alphabetic order. You can obviously do many things using this tool but at this moment we are just erasing the unwanted apps.
Step 3. Just like any iPhone or Android phone, click and hold on the app that you want to delete until it starts dancing. Next, click on the 'X' mark with your mouse or touchscreen.
Step 4. Now, confirm that you want to delete by clicking on the 'Delete' button once and the system will get rid of it instantly.
Done! Keep in mind, that you should not worry about accidentally delete the apps that you want to keep in Mac. You’re allowed to obviously re-install any app that you have deleted before without paying any extra. Simply go to the app store and it’s done.